As a Manufacturer or Retailer of a product, or as a provider of services you are governed by Australian Consumer Laws (ACL) and are obligated to provide goods and services which comply with Australian Consumer Laws.
The Manufacturer or Retailer needs to ensure that the product being sold:
A Retailer also guarantees the consumer is buying goods:
Australian consumers are governed by Australian Consumer Law laid down in Schedule 2 of the Competition and Consumer Act, 2010.
Under Australian Consumer Law (ACL), most products and services bought in Australia (from 1 January 2011) come with automatic guarantees that the items or services will work and do what you asked for.
Businesses must provide these automatic guarantees regardless of any other warranties they give to you or sell you. If a business fails to deliver any of these guarantees, you have consumer rights for:
Guarantees on Products
Products must be of acceptable quality, that is:
Products must also:
If you have to deal with any issues concerning your rights as a consumer and need legal advice or legal representation, please do contact AJR Lawyers, and you will be provided with bespoke advice and representation at affordable costs.
AJ has vast experience and knowledge in corporate and commercial laws and these are his views and opinions on issues commented upon here.